Frequently Asked Questions


Once you complete registration, you will receive a confirmation email shortly after. If you do not see anything in your inbox, please check your spam folder as well.
Each participant that registers for an event has a Camp Network account where they can view their registration, complete payment, and download any camp documents. In order to log in, please visit the Camp Network Sign In page.
Please contact the event directly if you have a refund request. Each event has a different refund policy and the director is responsible for all payment related matters.

Event Directors

Camp Network combines great technology with great pricing and our platform is extremely easy to use for event directors and participants. Our Low Price Guarantee and quick turnaround times makes it a popular choice for all types of events.
Camp Network takes great pride in offering a solution that is new, simple, and affordable. Competitors often have outdated solutions, will hide their fees in credit card rates, claim it doesn’t matter because participants will pay those fees, will charge a large upfront fee, or bill for service.
Once you are a Camp Network customer, you can access your director account from the Sign in page. From here, you can view your list of participants, run detailed reports, and use our email system.
If you need to issue a refund, go to your list of participants and find the transaction that you want to refund. From there, click Action—Details beside their name and then select the Refund button in the Payment History section.
If you issue a refund after Camp Network has transferred the funds to your account, we may debit your account for the amount refunded.
If a payment is disputed, Camp Network will notify you and recommend that you contact the customer to resolve the dispute. If the dispute is resolved in your favor, there is no cost to you. If the banks side with your customer, the disputed amount plus $15 will be refunded from your bank account to the customer. This may take the form of a debit if there are no scheduled transfers to your bank account.